For customers who need claim information related to damage from Hurricane Harvey
CLICK HERE for Commercial and Personal Claims Contact Info.


Cravens Warren

Serving the risk management and commercial insurance needs of business. Cravens Warren, founded in 1946, has been serving the insurance needs of... read more

Contact Info
  • 10011 West Gulf Bank
    Houston, TX 77040
  • Phone (713) 690-6000
    Fax (713) 690-6020
  • contact us
Client Account & Resources
Your Bill
My Documents
Risk Portal
Join Our List
Client Area
Contact Us
Back to Contact Us

Personal Claims


Emergency Claim Phone Numbers for our major insurance companies are listed below.  The list below is for personal coverage policies.  Claims can be reported to CravensWarren.  After hours, on weekends, or in times of DISASTER EMERGENCIES you may choose to report claims directly to the insurance company.

UPDATE: In times of emergencies, such as after a hurricane or flood, we recommend that you contact the insurance company directly. If you have access to the internet, try their web site first. If not, call their number below. Our agency may also be recovering from the disaster, so the insurance company can start processing your claim faster if you contact them directly.

If CravensWarren is without power for any significant period of time we have a business continuity plan in place including establishing a generator powered trailer on-site configured with computers, satellite internet access, and other infrastructure to ensure our ability to continue operations for our clients. We WILL BE HERE TO HELP TAKE YOUR CLAIMS.  BUT FIRST TRY YOUR INSURER BELOW.

Individuals and Families Insurance Company Claims Numbers:

Company Claims Phone
Claims Fax & Email
ACE Non-Catastrophic Loss 800-945-7461
Catastrophic Loss 800-778-1629
American Bankers Flood 800-654-4895 866-528-3252
ASI - American Strategic 866-274-5677


Chubb 800-252-4670 n/a
Dairyland 800-334-0090 n/a
Fireman's Fund 888-347-3428 n/a
Foremost 888-347-3428 n/a
Foremost Insurance Co. 800-527-3907 n/a

Auto: 800-922-4050
Road Side service: 888-310-8020
Boat: 877-922-9701
Hartford Flood Insurance 800-759-8656


Hartford Insurance 800-327-3636 Fax: 866-809-0964
Imperial Fire & Casualty 800-960-7777 n/a
Imperial Fire & Casualty Flood 877-254-6819 n/a
Infinity 800-334-1661
Mercury 800-503-3724 n/a
Metlife  800-854-6011 n/a
Personal 800-564-1799 n/a
Progressive 800-274-4499 n/a
Safeco 800-332-3226 n/a
State Auto 800 766-1853 n/a
State Auto Flood 800-759-8656 n/a
Texas Fair Plan 800-979-6440 n/a
Travelers 800-238-6225 n/a
TWIA 800-788-8247, Option 1 n/a
United Fire Group 888-436-6545 n/a
Universal North America 866-999-0898 n/a
UPC 888-256-3378


Wellington 800-447-6465


Wright Flood 800.725.9472 877.270.4329